Privacy Policy
Effective Date: 1st Sept 2025
Last Updated: 10th Sept 2025
Comfoze, we respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ms-collection.in, purchase our products, or otherwise interact with us.
We specialize in offering a wide range of mattresses and related products, including:
- Mixed/Specialty Ranges
- Orthopedic Mattresses
- Foam Mattresses
- Coir Mattresses
- Spring Mattresses
- Hybrid Mattresses
- Pillows
Please read this Privacy Policy carefully to understand how your personal data is handled.
1. Information We Collect
We may collect the following types of information when you use our website or purchase products:
a) Personal Information
Name
Email address
Phone number
Billing and shipping addresses
b) Non-Personal Information
Browser type, IP address, and device information
Cookies and usage data (pages visited, time spent, preferences, etc.)
Location information (if you enable it on your device)
2. How We Use Your Information
We use your information to:
Process and deliver your mattress and pillow orders
Improve our product offerings and customer experience
Send order updates, confirmations, and delivery details
Provide customer support and respond to your inquiries
Send promotional offers, newsletters, or product updates (only if you opt-in)
Enhance website security and prevent fraudulent transactions
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: For shipping, payment processing, and website management.
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or asset sale.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize your shopping experience. You can manage cookie preferences through your browser settings, but disabling cookies may affect website performance.
5. Data Security
We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, disclosure alteration, or destruction. Payment information is encrypted and processed via secure payment gateways.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or update your personal data
Request deletion of your data (“right to be forgotten”)
Opt-out of marketing communications at any time
Restrict or object to certain processing activities
To exercise these rights, please contact us at Comfoze21@gmail.com.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: Comfoze21@gmail.com
Phone: 8690504431
Address: 41-101/1, Eshwar Nagar Colony, Moula Ali Hall, Moula ALi, Secunderabaad, Telangana 500040.