Frequently Asked Questions (FAQ)
Simply browse through our collection, select your preferred size, and click on “Add to Cart.” Once you’re ready, proceed to checkout and complete your payment securely.
We accept major payment options including:
- UPI
- Debit/Credit Cards
- Net Banking
- Cash on Delivery (if available in your area)
All online payments are processed through secure payment gateways.
Orders are usually delivered within 3–7 business days, depending on your location. You will receive tracking details once your order is shipped.
Yes. You can request a return or exchange within 7 days of delivery, provided the item is unused, unwashed, and in its original condition with tags intact.
Please refer to our Return & Refund Policy for detailed information.
Each product page includes a size guide to help you choose the correct fit. If you’re unsure, you can contact our support team for assistance.
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear photos or an unboxing video. We’ll resolve the issue as quickly as possible.
Orders can be canceled before they are shipped. Once shipped, cancellation may not be possible, but you can request a return after delivery (as per policy).
We may offer free shipping on selected orders or during promotional periods. Shipping charges (if any) are clearly displayed at checkout.
You can reach us through:
If you have any questions regarding this Privacy Policy, please contact us at:
📧 Email: support@ms-collection.in
📞 Phone: +91 9137903707